Search

Information

Delivery Information

To find out how much it will cost to ship your order in the UK, please see the chart below.

"You used to offer free delivery, why the Change?"

Our free delivery option has been axed in favour of low cost shipping bands, with prices starting at just £1.16 ex vat. The reason for the change is to allow us to become more competitve, especially on larger purchases comprising of many items. We hope you agree that our prices are now very competitive!

 

  2-3 Day UK Mainland Shipping**

60g 100g 200g 300g 400g 500g 750g 1kg 1.5kg 4.8kg 10kg 15kg 25kg
£1.25 £1.33 £1.63 £1.90 £2.20 £2.45 £3.30 £3.95 £5.50 £5.95 £7.65 £8.95 £10.85
 

  Next Working Day UK Mainland Shipping*

60g 100g 200g 300g 400g 500g 750g 1kg 1.5kg 4.8kg 10kg 15kg 25kg
£4.98 £4.98 £4.98 £4.98 £4.98 £4.98 £6.68 £6.68 £6.95 £8.50 £10.50 £12.50 £17.95
 

Other Services

Saturday Delivery - Please note order must be placed before 4pm Friday
 

Delivery Options Outside Mainland UK (Next Day service is 2 Day service to these areas)

We ship to Northern Ireland, Scottish Highlands, Channel Islands and Isle of Man only

* Next Day services apply to orders placed before 4:30pm and exclude Saturdays, Sundays and Bank holidays.
* Royal Mail Special Delivery and consignments can be tracked live from your account.
* This service uses InterLink Express or Royal Mail Special Delivery
**This service uses Royal Mail 1st Class Recorded or Interlink Express

 

General Conditions

Please note in order for us to meet the delivery schedule the following conditions need to be met

- All first orders must be shipped to the registered billing address or a confirmed valid work address
- All items ordered must be in stock, whether stated or not and available for delivery
- You completed your order prior to the stated cut off time, which is normally 4.30pm
- We have recieved your order and the bank has authorised the payment
- Your order is not delayed due to payment security check

 

Next Day Delivery Conditions

Our next day delivery services are not guaranteed next day methods. In normal circumstances 99.5% of all our Next Day items will arrive next day, when the order is recieved before our collection cut off time of 4pm (Monday to Friday).

If for whatever reason this is not the case and your goods are not delivered, please be patient and check your tracking details provided. No postage refunds on next day services can be made. In the event of a courier service not being able to find your address given the details you have provided, please contact the courier quoting your tracking reference provided in your account, as you are the best person to explain where the delivery address is.

If you are having problems contacting the couriers direct, please get in touch with us and a member of the team will be happy to help.

Terms & Conditions | Privacy Policy | FAQs | About Us | Contact Us

Copyright (c) TheCoolingShop.com 2001-2010. All rights reserved. E&OE