TheCoolingShop.com - Are You Feeling Cool Today?

If you wish to contact us, please use the email form found below. Please note that replies to emails will be made during office hours from Monday to Friday; these are currently from 10am until 5pm.

Things to check before your contact us
Before You Contact us, Please check our FAQS section here for frequently asked questions.

Returning a Product
For returns, please log into your account and view the order you wish to raise an RMA against. A red 'return this item' link should appear. Simply follow the instructions on screen, and an RMA will be issued. If you have any queries relating to a return please contact us via our ticket system.

Canceling an Order
To cancel an order you have recently made, please log into your account. From here you can view the order in question and cancel it immediately assuming it hasn't entered processing or been shipped.

For Order and Sales Enquiries
Please use our ticket system for all presales, stock enquiries, order enquiries or comments about the site.

Office Address
Unit 7 Whisby Way Business Centre,
Whisby Way Industrial Estate,
North Hykeham,
Lincoln,
LN6 3LQ